Optic ’49: Eyewear Warranty
Frame Warranty
All prescription frames are warranted for two (2) years from date of purchase against manufacture defects. If the frame is damaged due to manufacture defects, the manufacturer will replace the frame at no charge upon inspection. A manufacture defect does not include mishandling, abuse, or permanent alteration of the frame.
Damaged frames due to mishandling, abuse, or permanent alteration of the frame will be replaced at 30% off during the 24 month warranty period if the frame model is still available.
Frame warranty requires that all parts of the frame are returned. The warranty does not coverlost product.
Frame Purchases
If you are not satisfied with your frame purchase within ninety (90) days of purchase, Optic’49 will make new lenses at no charge if you choose to purchase a different frame. We will also provide a 30% discount on the purchase of the new frame. There will be no refunds on the original frame.
If you have chosen to purchase a frame that has been discounted as a sale frame, there will be no warranty on these frames.
Scratch Resistant/Anti-Reflective treatment Guarantee
Adding a Scratch Resistant Coating or an Anti-Reflective Treatment is available for purchase:
With the purchase of the Scratch Resistant Coating, if a lens is scratched, Optic’49 will replaceyour lenses one time at no charge within two (2) years of purchase date.
With the purchase of an Anti-Reflective Treatment, if a lens is scratched, Optic’49 will replace your lenses at no charge within two (2) years of the purchase date.
Warranty replacement requires that you have both lenses. It does not cover lenses that have been lost.
Lens Guarantee
All prescription lenses are guaranteed to be manufactured according to the prescription received. All lenses are thoroughly inspected during the manufacturing process for prescription accuracy and cosmetic appearance.
Lens Care
Proper care is key in protecting your lenses from scratches. This includes rinsing your lenses off, washing them with a cleaner or soap, drying with a soft clean cloth, and storing them in a clean case. The most common way to scratch lenses is wiping them while dry and storing them improperly when not in use.
Prescription/Lens Style Change
If your prescription needs to be changed within ninety (90) days of the exam date, Optic’49 will replace your lenses one time at no charge. If the replacement lenses include any changes to lens type or upgrades, these items will incur additional costs to the customer.
There will be no refunds if the replacement lenses are less than the original cost.
Damaged lenses due to mishandling or abuse will be replaced at 30% off for twelve (12) months from date of purchase.
Customer Satisfaction
If within thirty (30) days you are not satisfied with your purchase and do not desire a replacement, your purchase price, minus a 30% handling fee will be refunded upon the return of the eyeglasses.
